Let’s reenchant your customer relationship !
I help you create fresh and well-balanced experiences – for your customers and users – and energize your value proposition.
Customer Experience and Vision
I help you put your customer relationship back at the heart of your initiatives and systems, build a 360° understanding of your customers, and align your processes and technologies with your ambitions.
Marketing & SALES Excellence
I provide services to map and model your customer journeys, enhance your engagement strategies and measure your marketing and sales performance.
Operational effectiveness
I guide you to connect vision and innovation with people, developing methods for a successful change and approaches that encourage internal buy-in.
The values I nurture
I work with you in a spirit of listening, authenticity and caring. The way I work is always flexible and evolving, to provide a service that is as close as possible to your specific needs.